We provide everything you need for your Contact Center in Dominican Republic

IT Infrastructure

Sinergit can design, implement, and support a technical infrastructure tailored to your company's needs. We can look at your company's current and future business requirements and design a network to accommodate them. We work with and recommend best-of-breed products from vendors such as Hewlett Packard, Cisco, Nortel, and Microsoft. There are several aspects to designing a network infrastructure. Each of the following items are considered during the infrastructure design:

• Connectivity Solutions
• Network Equipment Selection
• IP Telephony Design
• Firewall Design
• Server Configuration
• UPS Design
• Cabling & Electrical Design

Applications

Genesys contact center software is used by the majority of Fortune 1000 companies (over 70%) and many Global 2000 companies. Outsourcers who use Genesys software are able to provide enterprises with the leading contact center solution. Genesys is the leading choice of companies - in fact the #1 industry leader in over 23 industries uses Genesys. Two of the top industry segments for the outsourcing industry – financial services and communications – use Genesys: 10 of the top 10 banks and 10 of the top 10 communications companies (as measured by the Fortune 1000).

Because Genesys is prevalent, the companies an outsourcer wants to do business with will likely already have a preference for a Genesys-powered outsourcer. With offices around the world, Genesys is a natural for helping power your outsourcing efforts – Genesys is where you are.

IT Services

Site Installation Our team of IT engineers has years of experience with site installations throughout the Dominican Republic. We engineer our hardware and network installations around the exact needs and specifications of our clients. Site Support Technology deployment doesn't end with the installation of your new infrastructure. Sinergit provides top-notch support in these ways: